Returns & Exchanges

At Marco Furniture, we want you to love your home, which is why we offer a 30-day return window for all standard items in their original condition. Please note that custom upholstery and final sale items are ineligible for return unless damaged during transit.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our customer care team with your order number and photos of the item to start the return process.

• 2.
  Prepare the Item

  Disassemble the furniture if necessary and place it back into its original packaging, ensuring all hardware and assembly instructions are included.

• 3.
  Schedule a Pickup

  For large furniture pieces, we will coordinate with our specialized freight partners to schedule a convenient curbside collection time from your residence.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, we will issue a refund to your original payment method, minus a standard 15% restocking fee.